Shipping Rates & Delivery Times

Shipping and Return Policy

Hello and thank you for ordering with Jadelynn Brooke! We are SO happy to serve you in any way we can, and want to make your JLB experience the BEST. Please read our shipping and return policy carefully and thoroughly to ensure that ordering with us is always a happy experience!


    • To ensure your package is delivered to you as quickly as possible, Jadelynn Brooke uses shipping through United States Postal Services (USPS). The cost of shipping within the United States is as follows:
      • Total purchase $0.00- $99.99 = $9.00
    • Free Shipping: Total purchase of $100.00 or more after discounts and before sales tax (if applicable).
    • UPS Ground and Expediting shipping options are available at checkout at an additional cost if customer chooses to do so. 
    • The cost of shipping to Canada is based on the total weight of the order.
    • All orders, of available product,  placed by 3 p.m. CST will ship out same day. Order placed after this time will ship out the following day. All orders received after 3pm CST on Friday thru the weekend will Ship on Monday.
    • Jadelynn Brooke is not responsible for:
      • Delays in shipping due to USPS or UPS
      • International Custom charges
      • Packages marked as “delivered” by USPS or UPS. At this point, please contact your local post office or UPS service center with information regarding your package. We cannot be held accountable for packages where tracking information indicates that the package has been delivered.
    • USPS phone number: 1-800-275-8887
    • UPS phone number: 1-800-742-5877
    • International USPS: 1-800-222-1811

    Wrong Address Disclaimer

    • Jadelynn Brooke is not responsible for a package shipped back to us due to an incorrect or undeliverable address. It is the responsibility of the consumer to ensure the address is listed correctly. Orders needed to be re-shipped will be at the expense of the customer. 
    • If you notice that the address listed is incorrect after placing an order, please email us at However, because of our quick processing timeline to get the product to our customers as soon as possible, we cannot guarantee we will be able to make the change to the package.

    International Consumers:

    • We are happy to ship to our international customers, but we cannot be responsible for any custom tax, duties and fees charged by your government. Please contact your country’s custom office for information regarding charges and rates to your package. We are unable to give information regarding international rates and fees, and advise that you contact your country’s customs office or tax agent.

    Changes to Orders:

    • Due to our shipping and delivery times, we cannot guarantee the ability to make changes to orders submitted.